CornerStone Receives Extraordinary Customer Service Laurel Award, Three Years Running
CornerStone Homes, recipient of the award in 2009, 2010 and 2011.
CornerStone Homes, recipient of the award in 2009, 2010 and 2011.
Award-winning quality Jacksonville new home builders, CornerStone Homes builds affordable new homes with outstanding craftsmanship and among the highest in customer satisfaction ratings. A leading home builder in Jacksonville, Florida, CornerStone Homes received the Golden Service Award for its excellence in home building and homeowner reviews in 2009, 2010 and 2011. Proudly building beautiful new homes in the finest new home communities in Jacksonville, Orange Park, St. Augustine and surrounding areas, CornerStone Homes specializes in Building On Your Homesite, for the ultimate home building experience in custom homes.
JACKSONVILLE, Florida (July 2011) – CornerStone Homes’ dedication to outstanding customer service was recognized at the 2010 Laurel Awards with the Golden Service Award, one of only two Grand Laurel Awards presented by the Northeast Florida Builders Sales and Marketing Council.
“Customer service is more than just a marketing term for us,” said Managing Partner Mark Downing. “We build homes with our customers in mind and take extra steps to make sure our buyers are comfortable and genuinely satisfied. Our goal is to exceed expectations in every home.”
Woodland, O’Brien & Associates, a national independent research firm exclusively for new homes, is commissioned by CornerStone Homes monthly to survey customers and measure their satisfaction levels in multiple areas regarding their homes, quality, experience and overall service with the company. The homebuilder consistently achieves positive responses from customers.
The 2010 year-end surveys revealed 93 percent of the company’s customers surveyed by Woodland, O’Brien & Associates indicated they would enthusiastically and willingly recommend CornerStone Homes to their friends, co-workers and relatives.
CornerStone Homes uses many systems to track and deliver superior customer service. Company representatives communicate with homeowners and closely monitor their experiences throughout the building process to ensure expectations are met. Follow-up after move-in is also important. CornerStone Homes schedules in-home visits at the one-month and 11-month anniversaries. They also provide a user-friendly new home warranty program.
“We want customers to have a great experience building their dream home with us,” Downing said. “We have great new floor plan designs and we will personalize plans to best meet homebuyers’ wants and needs.”
The award-winning new home builders, CornerStone Homes, builds one-of-a-kind new homes with outstanding quality craftsmanship and incomparable customer service. The company has received accolades and high honors for its excellence in homebuilding, customer satisfaction and community volunteerism.
One of Northeast Florida’s premier new home builders, CornerStone Homes is building in the finest neighborhoods including new homes in Nocatee, custom new homes in Palencia, new homes in Payasada Estates, new homes in World Golf Village, new homes in Jacksonville Ranch Club, new homes in Kensington, new homes in MuraBella, RiverTown new homes, new homes in Hunter Oaks, Clay County new homes in Doctors Inlet Reserve, new homes in Eagle Harbor, Eagle Landing and Rolling Hills. In addition, the company builds new homes on privately owned home sites from $60 per square-foot.
Contact a CornerStone Homes New Home Counselor for more information on building on your lot, finding your move-in ready dream home with beautiful designer selections or building your home your way in one of the fine communities throughout the Jacksonville, St. Augustine, Clay County, St. Johns County, Florida area. www.MyCornerStoneHomes.com
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